Pinkney Grunwells Privacy Policy     GDPR & DPA

1.  Introduction

Pinkney Grunwells Solicitors LLP understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, (https://pinkneygrunwells.co.uk)  (‘Our Site’) and only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it.

This Privacy Policy should be read in conjunction with the Website Terms and Conditions and Cookie Policy.

2. Information About Us

Our Data Protection Officer is Daniel Boynton, who is responsible for this policy. Pinkney Grunwells LLP is authorised and regulated by the Solicitors Regulation Authority.

All personal information that we may use will be collected, processed, and held in accordance with the provisions of UK General Data Protection Regulation (UK GDPR), which sits alongside the Data Protection Act 2018 (DPA 2018), the Data (Use and Access) Act 2025 (DUAA) and the Privacy and Electronic Communications Regulations 2003.

If you have any questions about our Privacy Policy, you can email our Data Protection Officer at daniel.boynton@pinkneygrunwells.co.uk.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4.  What Is Personal Data?

Personal data is defined by the UK General Data Protection Regulation (‘GDPR’) and the Data Protection Act 2018 (collectively, the Data Protection Legislation) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5.  What Are Your Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know.
• The right to access the personal data we hold about you.
• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
• The right to restrict (i.e. prevent) the processing of your personal data.
• The right to object to us using your personal data for a particular purpose or purposes.
• The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
• The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
• Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Section 16 (‘Contacting Us’).

It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed for as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Section 16 (‘Contacting Us’).

6. What Personal Data Do We Collect and How?

Subject to the following, we do not collect any personal data from you. We do not place cookies on your computer or device, nor do we use any other means of data collection. You can find more information on this by clicking on our Cookie Policy.

If you send an email to us, we may collect your name, your email address, and any other information which you choose to give to us. For the purposes of the Data Protection Legislation, We are the ‘data controller’ responsible for such personal data.

The lawful basis under the Data Protection Legislation that allows us to use such information is Article 6(1)(f) of the GDPR, which allows us to process personal data when it is necessary for the purposes of our legitimate interests, in this case, for the proper operation and functionality of Our Site.

If you contact us as described above, you will be required to consent to our use of your personal data to contact you. In this case, our lawful basis for using your personal data will be Article 6(1)(a) of the GDPR, which allows us to use your personal data with your consent for a particular purpose or purposes.

7.  How Do We Use Personal Data?

Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the Data Protection Legislation at all times. For more details on security, see section 8 (‘How and Where Do You Store Personal Data?’), below.

As stated above, we do not generally collect any personal data directly from you, but if you contact us and we obtain your personal details from your email, we may use them to respond to your email. The other technical data referred to above is necessary for the technical operation of Our Site.

We will not share any of your personal data with any third parties for any purposes other than storage on an email and/or web hosting server.

8. How and Where Do You Store Personal Data?

We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

9.  How Can You Access Your Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a Data Subject Access Request (DSAR).

All subject access requests should be made in writing and sent to the email or postal addresses shown in Section 16 (‘Contacting Us’) or made by telephone to: 01723 352125.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests), a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

10.  Enquiry/Contact Form

When you complete a contact or enquiry form on this website, we collect your name/business name, email address, telephone number, and the content of your message. We collect this information to respond to your enquiry. Our lawful basis for processing this data is our legitimate interest in responding to business enquiries.

11.  Website Analytics

We use Google Analytics to collect anonymised data about how visitors use this website, including page views, time on site, and traffic sources. This data does not identify you personally. Our lawful basis is legitimate interest in understanding and improving our website's performance. Please see our Cookie Policy for more information.

12. Who We Share Your Data With

We do not sell your personal data to third parties. We may share your data with the following categories of third-party service providers who assist us in operating our website and delivering our services:

• CRM platform for the management of communications
• Google Analytics for website performance analysis
• Hosting and security providers for website infrastructure
• Professional advisers, including legal and accountancy professionals, where required

All third-party providers are required to handle your data in accordance with applicable data protection law. Where data is transferred outside the UK or European Economic Area, we ensure that appropriate safeguards are in place.

13. Our Retention of Your Data

We retain enquiry data for as long as necessary to respond to and manage your enquiry, and for a reasonable period thereafter in case of follow-up.

14. Data Protection Complaints Procedure

If you wish to raise a complaint about how we have handled your personal data, please contact our Data Protection Officer, Daniel Boynton, in the first instance at Daniel.boynton@pinkneygrunwells.co.uk with the subject line "Data Protection Complaint". Click here  to review our GDPR and Data Breach Complaints Policy.

15. Changes to this Policy

We review this Privacy Policy regularly and will update it where necessary to reflect changes in legislation, regulatory guidance, or how we process personal data. The last reviewed date at the top of this page indicates when the policy was last updated.

16.  Contacting Us

To contact us about anything to do with your personal data and data protection, including to make a subject access request, you should email Daniel.boynton@pinkneygrunwells.co.uk or you can write to him at Pinkney Grunwells Lawyers LLP, 64 Westborough, Scarborough, YO11 1TS.

Pinkney Grunwells Complaints Procedure – GDPR/Data Breach

1. Our Policy

You have the right to complain to us in the event you consider Pinkney Grunwells Lawyers LLP has breached the UK GDPR.

You will not be charged for any time spent handling your complaint. 

You can request a copy of this Complaints Procedure at any time.

We will issue a copy of this Complaints Procedure:

• On request.
• When you raise a complaint.
• On our website.

We shall aim to deal with any complaint that we may receive promptly, fairly, openly, and effectively.

We will aim to issue a final response within 8 weeks of the date your complaint is received.

2. Making a Complaint

If at any point you become aware of or believe the Firm has breached the UK GDPR or any other data protection law or regulations, then you should inform us immediately so that we can do our best to resolve the problem.

You should raise your concerns with the Complaints Manager by emailing solicitor@pinkneygrunwells.co.uk.

Making a complaint will not affect our relationship with you.

If you need to make a complaint, you should:

• Complain as soon as possible.
• Provide your full name and contact details.
• Provide us with information for us to identify you.
• Be clear on what the issue is and how you would like it to be resolved.
• Wait for an acknowledgement within five working days.
• Our aim is to resolve all complaints within eight weeks from the date of receipt.

If you require any help in making your complaint, we will try to help you.

3. Handling and Resolving a Complaint

We will write to you within five working days acknowledging your complaint.

We will investigate your complaint. This will usually involve:

• Reviewing your complaint.
• Reviewing any relevant documents.
• Liaising with those in the Firm who have engaged with you.

We may also need to ask you for further information or documents. If so, we will ask you to provide the information within a specified period.

We will update you on the progress of your complaint at appropriate times.

We will provide you with a written outcome following an investigation into your complaint, outlining what we have done and what we propose to do to resolve it.

We will respond to your complaint in writing within 8 weeks of the date we receive it. If you are not happy with our outcome, or we have not acknowledged your complaint within 5 working days, or we have not responded with an outcome within 8 weeks, you can raise your complaint with the Information Commissioner's Office (ICO).

Before accepting a complaint for investigation, the ICO will check that you have tried to resolve your complaint with us first. If you have not, they are likely to reject your complaint and refer you to us.

 If you would like more information about the ICO and its complaints procedure, please visit their website for guidance on how to complain: https://ico.org.uk/make-a-complaint/data-protection-complaints/.

5. The Legal Ombudsman (LeO) and the Solicitors Regulation Authority (SRA)

As a law firm, in addition to meeting the requirements of the UK GDPR, we are also required to meet the requirements of the LeO and SRA.

Therefore, if you do not wish to raise your complaint with the ICO and we have not provided you with an outcome of your complaint within eight weeks, you can also contact the Legal Ombudsman, provided that you fit one of the following categories:

• an individual.
• a business or enterprise that was a micro-enterprise (European Union definition) when it referred the complaint to the authorised person.
• a charity that had an annual income net of tax of less than £1 million when it referred the complaint to the authorised person.
• a club/association/organisation, the affairs of which are managed by its members/a committee/a committee of its members, that had an annual income net of tax of less than £1 million when it referred the complaint to the authorised person.
• a trustee of a trust that had an asset value of less than £1million when it referred the complaint to the authorised person.
• a personal representative or beneficiary of the estate of a person who, before he/she died, had not referred the complaint to the Legal Ombudsman.

They will look at your complaint independently and it will not affect how we handle your case. The Legal Ombudsman’s service is free of charge and can investigate complaints about the legal service you have received from us.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first.

The Legal Ombudsman expects complaints to be made to them within one year of the date of the act or omission about which you are concerned, or within one year from when you should have known about the complaint. You must also refer your concerns to the Legal Ombudsman within six months of our final response to you. The Legal Ombudsman will only extend these time limits if they determine it to be fair and reasonable to do so.

If you would like more information about the Legal Ombudsman, please contact them as follows:

Website: www.legalombudsman.org.uk

Phone Number: 0300 555 0333 between 9am to 5pm.

Email: enquiries@legalombudsman.org.uk

Address: Legal Ombudsman, PO Box 6167, Slough, SL1 0EH

For complaints that relate specifically to an alleged breach of the SRA Standards and Regulations including the SRA Accounts Rules, you should refer the matter to the Solicitors Regulation Authority (SRA). This could be for things like general misconduct, losing your money or treating you unfairly because of your age, a disability or other characteristic. The SRA will not investigate complaints about services provided by the Firm. They will refer such matters to the Legal Ombudsman.

Website: https://www.sra.org.uk/consumers/problems/

Phone Number: 0370 606 2555 between 8am to 5pm. Except Tuesday 9:30am to 5pm.

Contact page: https://www.sra.org.uk/home/contact-us/

Pinkney Grunwells Website Terms and Conditions

1. Introduction

These Terms and Conditions, together with any and all other documents referred to herein, set out the Terms and Conditions under which you may use this website, https://pinkneygrunwells.co.uk (‘Our Site’). 

Please read these Terms and Conditions carefully and ensure that you understand them. Your agreement to comply with, and be bound by, these Terms and Conditions is deemed to occur upon your first use of Our Site. 

If you do not agree to comply with, and be bound by, these Terms and Conditions, you must stop using Our Site immediately.

These Terms and Conditions should be read in conjunction with the Privacy Policy and Cookie Policy .

2. Definitions and Interpretation

In these Terms and Conditions, unless the context otherwise requires, the following expressions have following meanings:

• Content – means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site.
• We/Us/Our – Pinkney Grunwells Lawyers LLP are registered in England and Wales under limited liability partnership number OC327528 and have our registered office at 64 Westborough, Scarborough, YO11 1TS. Our VAT number is 390 219 752.

3. Access to Our Site

Access to Our Site is provided free of charge.

It is your responsibility to make any and all arrangements necessary in order to access Our Site.

Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. 

We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.

4. Intellectual Property Rights

All Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.

You may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless given express written permission to do so by Us.

You may:

• Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app).
• Download extracts from pages on Our Site.
• Save pages from Our Site for later and/or offline viewing.

Our status as the owner and author of the Content on Our Site (or that of identified licensors, as appropriate) must always be acknowledged.

You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as appropriate) to do so. This does not prohibit the normal access, viewing and use of Our Site for general information purposes whether by business users or consumers.

5. Links to Our Site

Framing or embedding of Our Site on other websites is not permitted without Our express written permission. Please contact Us at solicitor@pinkneygrunwells.co.uk for further information.

You may not link to Our Site from any other site the main content of which contains material that:

•  is obscene, deliberately offensive, hateful or otherwise inflammatory.
• promotes violence.
• promotes or assists in any form of unlawful activity.
• discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age.
• is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person.
• is calculated or is otherwise likely to deceive another person.
• is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy.
• misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this section 5).
• implies any form of affiliation with Us where none exists.
• infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trademarks and database rights) of any other party.
• is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

6. Links to Other Sites

Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We neither assume nor accept responsibility or liability for the content of third-party sites. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.

7. Disclaimers

Nothing on Our Site constitutes advice on which you should rely. It is provided for general information purposes only.

Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.

We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up to date.

8. Our Liability

To the fullest extent permissible by law, We accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.

To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content included on Our Site.

If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content from it) or any other site referred to on Our Site.

We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.

Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.

9. Viruses, Malware and Security

We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware.

You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.

You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to, or via, Our Site.

You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.

You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.

By breaching the provisions of these Terms and Conditions you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities, and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

10. Acceptable Usage Policy

You may only use Our Site in a manner that is lawful. Specifically:

• you must ensure that you comply fully with any and all local, national or international laws and/or regulations.
• you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent.
• you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind.
• you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.

We reserve the right to suspend or terminate your access to Our Site if you materially breach the provisions of this section 10 or any of the other provisions of these Terms and Conditions. Specifically, We may take one or more of the following actions:

• suspend, whether temporarily or permanently, your right to access Our Site.
• issue you with a written warning.
• take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach.
• take further legal action against you as appropriate.
• disclose such information to law enforcement authorities as required or as We deem reasonably necessary.
• any other actions which We deem reasonably appropriate (and lawful).
• We hereby exclude any and all liability arising out of any actions (including, but not limited to, those set out above) that We may take in response to breaches of these Terms and Conditions.

11. Privacy and Cookies

Use of Our Site is also governed by Our Cookie  and Privacy Policies.  These policies are incorporated into these Terms and Conditions by this reference.

12. Contacting Us

To contact Us, please email Us at solicitor@pinkneygrunwells.co.uk, or write to Us at Pinkney Grunwells Lawyers LLP, 64 Westborough, Scarborough, YO11 1TS, or call Us on 01723 352125.

13. Communications from Us

If We have your contact details, We may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, service changes and changes to these Terms and Conditions.

We will never send you marketing emails of any kind without legitimate interest or your express consent. If you do give such consent, you may opt out at any time. 

Any and all marketing emails sent by Us include an unsubscribe link. If you opt out of receiving emails from Us at any time, it may take up to 21 business days for Us to comply with your request. During that time, you may continue to receive emails from Us.

For questions or complaints about communications from Us (including, but not limited to marketing emails), please contact Us by emailing solicitor@pinkneygrunwells.co.uk.

14. Data Protection

All personal information that We may use will be collected, processed, and held in accordance with the provisions of UK General Data Protection Regulation (UK GDPR), which sits alongside the Data Protection Act 2018 (DPA 2018), the Data (Use and Access) Act 2025 (DUAA) and the Privacy and Electronic Communications Regulations 2003) (as amended).

For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to Our Privacy Policy and Cookie Policy .

15. Law and Jurisdiction

These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by and construed in accordance with the law of England and Wales.

If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in these Terms and Conditions takes away or reduces your rights as a consumer to rely on those provisions.

If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to these Terms and Conditions

We may alter these Terms and Conditions at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

Any printed version of these Terms and Conditions should be considered obsolete

Pinkney Grunwells Cookie Policy

1. Introduction

This website https://www.pinkneygrunwells.co.uk (‘Our Site’) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site.

This Cookie Policy should be read in conjunction with the Website Terms and Conditions and Privacy Policy.

2.  Definitions and Interpretation

• In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
• ‘Cookie’ – Cookies are small pieces of text that are stored in your browser, and that can be read by our website and, where present, third parties that we use, and you consent to us using. This will occur when you visit certain parts of Our Site and/or when you use certain features of Our Site.
•  ‘Cookie Law’ – means the relevant parts of the Data Protection Act 2018, UK GDPR, the Data Use and Access Act 2025 (‘DUAA’), Privacy and Electronic Communications (EC Directive) Regulations 2003 (as amended).
•  ‘Personal Data’ – means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the Data Protection Act 2018 (‘DPA 2018’) and the UK GDPR.
•  ‘We/Us/Our’ – Pinkney Grunwells Lawyers LLP are registered in England and Wales under limited liability partnership number OC327528 and have our registered office at 64 Westborough, Scarborough, YO11 1TS. Our VAT number is 390 219 752.

3. Information About Us

Our Data Protection Officer is Daniel Boynton, who is responsible for this policy.

The Firm is authorised and regulated by the Solicitors Regulation Authority.

All personal information that We may use will be collected, processed, and held in accordance with the provisions of UK General Data Protection Regulation (UK GDPR), which sits alongside the Data Protection Act 2018 (DPA 2018), the Data (Use and Access) Act 2025 (DUAA) and the Privacy and Electronic Communications Regulations 2003.

If you have any questions about our Cookie Policy, you can email us at solicitor@pinkneygrunwells.co.uk.

4. How Does Our Site Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device.

First-party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

5. How to Manage your Cookies

You can manage or delete Cookies through your browser settings at any time. Please note that disabling Cookies may affect the functionality of this website. Information on how to manage Cookies in the most common browsers is available at: https://allaboutcookies.org.  

6. Cookies on Our Site

All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookies:

6.1. Essential Cookies

These Cookies are essential for the website to operate and cannot be switched off. They are set in response to actions you take, such as completing a contact form or navigating between pages. No consent is required for these Cookies.

Examples include session management Cookies that allow you to move through the site without losing information, and temporary Cookies set when you visit our login page to determine whether your browser accepts Cookies.

6.2. Analytics Cookies

We use Google Analytics to understand how visitors use this website, including which pages are viewed, how long visitors spend on each page, and how they arrived at the site. Under the DUAA Analytics Cookies exemption, these Cookies do not require your consent, provided our analytics configuration does not share data with third parties for advertising purposes and is not used to build advertising audiences. Our Google Analytics account is configured in this way.

You are not required to consent to analytics Cookies, but you have the right to opt out. You can do so at any time by adjusting your browser settings or by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout.

6.3. Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

Under the Data (Use and Access) Act 2025 (DUAA), functional Cookies whose sole purpose is to enable or enhance how the website works or appears do not require your consent, provided they are used exclusively for that purpose. We use functional Cookies to remember display preferences and accessibility settings. You are not required to consent to these, but you may opt out at any time using the controls described below.

6.4. Advertising and Targeting Cookies

It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited, and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.

If we use advertising platforms such as Google Ads, LinkedIn, or Meta to promote our services, those platforms may place advertising and targeting Cookies on your device. These Cookies track your browsing behaviour across websites to deliver relevant advertising. The DUAA exemptions do not apply to advertising Cookies, and your informed consent is required before any advertising Cookie is set. Where these Cookies are in use, you will be given the opportunity to accept or decline them via our Cookie Consent banner before they are activated.

6.5. Social Media Cookies

These Cookies are set when you visit us from different social media platforms, so we can see how successful they were. This helps us promote the right kind of content to our audiences.

6.6. Persistent Cookies

Any of the above types of Cookies may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

6.7. Session Cookies

Any of the above types of Cookies may be a “session Cookie”. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

7. Privacy and Data Protection

For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

8. Analytics

Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however, whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.

9. Consent and Control

Before Cookies are placed on your computer or device, you will be shown a pop up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however, certain features of Our Site may not function fully or as intended.

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

10. Changes to this Cookie Policy

We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

Any printed version of this policy should be considered obsolete.

11. Contact Us

If you have any questions about how we use Cookies, please contact us at solicitor@pinkneygrunwells.co.uk or write to us at 64 Westborough, Scarborough, YO11 1TS, or call 01723 352 125.